Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

KD

Invalid date

I am having issues with the Qwik Lab and can not get a response so I can finish the course.please can someone help me as now for what ever reason when I tried to figure out what to do now I am blocked

JB

Invalid date

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

Filter by:

4201 - 4225 of 10,000 Reviews for Technical Support Fundamentals

By Sirapath S

Mar 11, 2018

this one is awesome!! not only how to assemble PC , but also I know hot to avoid the risky accident.!

and now I known what DDR , SSD , CMOS etc., is refer for :D

By Michael L S

Mar 8, 2018

I really enjoyed this course! The videos were fun and informative to watch and the course materials and quizzes have given me a great foundation to move forward on.

By Aaron H

Mar 4, 2018

This course is a great introduction to the world of IT! The material was great, the lessons were meaningful, and the assignments had purpose! I highly recommend it!

By Lee

Feb 15, 2018

Best course I have taken, even better than my college courses. Very organized and complete with information, terms, lectures and extra reading materials. Wonderful!

By Michael F

May 7, 2024

The videos are a great learning tool . I like that you can down load the text as well as videos. The supplemental reading is very useful. Cant wait to learn more!

By Betty D

Sep 5, 2023

This course has refreshed and opened up the drive to learn more about computer and its operations. Thank you Google. I am so grateful and I will not stop learning.

By Luis R

Jul 12, 2023

Very well produced. With nice content, and great people sharing their experiences.

These fundamentals create a good basic knowledge, adding some curiosities to it.

By Amaka I

Jan 14, 2023

The content i so engaging. I'm amazed at how much i've been able to learn in a short time, I'm really looking forward to finishing the rest of I.T support courses.

By Moromi S

Nov 25, 2022

Well explained course material. very helpful in understanding the working of a computer and preparing me in my journey towards becoming and IT support in future.

By Amer O

Jun 2, 2022

Alhamdulillah , I am so great full , i am ready for the Next Certification. i recommend this certification toi everyone interested in it filed, God bless you guys.

By Analyst G

Apr 7, 2022

Es increible las habilidades y conocimiento que adquiri en este curso, quiero seguir aprendiendo acerca del soporte de ti y todolo que puede hacer un especialista.

By Tracie H

Feb 1, 2022

This course was really good. It covered tech support fundamentals in a challenging but understandable way. It filled in numerous gaps in my overall tech knowledge.

By Joshua R S A

Jan 28, 2022

Iam planning to take more course related to IT industry as an entry level before I move on to a different path of management. OR maybe I can venture in programming

By mahdieh z

Jan 4, 2022

Hi dear

 I successfully completed this course but I can not get it certificate. I verified my ID several times but again I could not get my degree. please guide me.

By JOSE A

Nov 28, 2021

HIGHLY RECOMMENDED FOR THOSE WHO DO NOT KNOW MUCH ABOUT IT AND WANT TO LEARN THE BASICS AND PRINCIPLES. AS WELL AS OBTAINING A CERTIFICATE AT AN INEXPENSIVE PRICE.

By Boateng D A

Nov 4, 2021

The course is excessively standard and I rate it extremely high for all IT enthusiast. Learning made easy. Thanks to Google for making an awesome course like this.

By Matthew B

Oct 11, 2021

Great course for beginners, still had valuable information for people who have already worked in the field. I'm glad i took it, and got some valuable information.

By john n

Jun 22, 2021

This was a good refresher of the basic of Technical Support. It was simple precise, easy to understand, and hands on with lecture notes. I would highly reccomend.

By GOPINATH

Apr 2, 2021

It was very helpful for everyone to learn about the process in IT support especially for a new comers this one is very helpfull and also for a experienced peoples.

By Prince K

Mar 9, 2021

I do many stuffs without knowing I'm doing them right and wrong but this course has just taught me to be more open minded whenever I do those stuffs the next time.

By Christ A

Dec 28, 2020

Than gratifying seeing this course, my restlessnesses all over the course have demonstrated me Everything on the technological and information technology advances.

By Yahya A

Dec 6, 2020

This course helped me to get to know about the IT support industry, and also change my mind to be a IT support specialist. I will complete the whole certification.

By Cher R

Nov 29, 2020

This course met my objectives. I wanted to know more about the basics of computers, and this was a very interesting introduction with a lot of hands on activities.

By Oliver P

Sep 24, 2020

muchas gracias por la oportunidad y pues deseo seguir estudiando y aprende mas sobre la tecnologia y gracias a Cousera Guatemala por la oportunidad de aprender mas

By Bryant W

Aug 16, 2020

This course is a great refresher if you're already in the field of IT but also a great starting point if you have no experience in IT. Highly recommend this course