Breaks complicated realities into small digestible pieces of information so that even those that are unfamiliar with computers and computer systems can gain insight and knowledge into the complex nature of the digital world.

The way they have this course set up makes it very easy to learn and to finish on your own time. I love the way the certificate is broken down into sections that are 5-8 weeks at a time, giving myself small goals to achieve.

If I could give this course 4.5 stars I would, only for the fact that the Operating Systems section moved a bit quick to keep up. Otherwise everything was easily presented and explained, and I enjoyed learning more about IT.

Very informative for me. I would recommend this course to anyone that does not have any prior experience with IT. I have learned a lot and the lab work was my favorite part because it was hands on. Google did an amazing job.

Fue un reto para mí, porque la tecnología no es algo a lo que estoy acostumbrano, no más allá del uso diario. Creo que aprendí muchas cosas interesantes y estoy dispuesta a seguir esforzandome para conocer más de estos temas

Spectacularly covers the basics of all careers in the IT field. Prepares newcomers to computers about the fundamentals in very easy to understand video assignments, and introduces how coursera sets up the rest of the course.

This has been a great introduction to IT support for me. I have always had an interest in pursuing more knowledge about IT and this course has reinforced that. I look forward to the next course and continuing my education.

No matter what you are, the course is in a well-structured manner and especially course is wrapped up with a higher level of interaction between the learners and the techie even though it's not a duplex way of communication.

Hello if you want to start your IT career get here and enroll yourself in this course because here in this course GOOGLERS will teach you each and every basic thing that is related to IT Industry that too from the beginning.

This is an amazing course.Enjoyed the course journey.All the basic concepts regarding computers and internet are precisely explained here.Anyone who is interested in IT should take this course.Instructors are really amazing.

This course was interesting and it teaches a lot about data storage, how to count in binary, how to transfer main memory data to index data. This course also helps me improve what skills I can achieve throughout this course.

Technical support fundamentals is a very good and well suit course for every beginner IT support person must follow. I learned a lot from this course. I got hands-on experience through labs and a lot to build my career path.

This course is an excellent introduction to technical support. Even though I've worked in Technical Support for years, this course helped me isolate the areas where my awareness is thinner. I look forward to the next course.

Wow - this course is extremely streamlined, informative, and efficient. I have no doubt that when I complete all the material for the IT professional cert that I will have learned the tools needed to enter the IT job market.

I learned a great deal about technical support fundamentals. The world of computers had advanced since the time I used my first computer. I am glad that I took the time to enroll in the course. I highly recommend the course.

Great concepts, well structure and clear the contents that every instructor share in the videos, well high resolution of the videos, a lot of expertise is show in the explanation for every concept, well jobs with this course

I feel like this course is great for beginners wanting to learn more about IT. I think it is crucial to learn the very basics, and this course is just that. It's a great foundation to build on for getting into the IT field.

It's a great course to take for job seekers looking for an entry-level of IT support role. Very comprehensive, detailed and a great resource to prep you for the real IT world as it offers hands-on tasks via lab activities.

The course is excellent, addresses the content in a didactic and concise way. It's definitely not a monotonous course, the content is interactive with forums in each module and has hands-on exercises using virtual machines.

A very good overview of IT and the different facets. I got enough information to feel like I am learning stuff but not so much where I felt overwhelmed. I am pumped to keep going in the program and see how much I can learn!

It has been amazing gaining these knowledge and skills to add to what I know already in Technical Support. I really enjoy all the session especially the hands on. All thanks to Coursera. You have made learning easier for us

An excellent introduction to all fundamentals aspects that are covered in the IT Support field; the course is up-to-date and gives a positive insight into what it means to enter this field. I would recommend it to anyone!!!

I loved the course! I was familiar with some of the topics, but the questions were detailed enough that I needed to do a deeper dive. New topics were clearly explained in a way that I retained information easily. Thank you!

O curso é excelente. Há vários temas muito relevantes na área de T.I e pude extrair diversas dicas e conselhos dos professores que também são excelentes. Amei o curso. Obrigado, Coursera e Google por este maravilhoso curso!

This is a great course to learn the IT related stuff. The labs are great tools to play with the resources and solve problems as you are in the real life. I am happy with the course and thanks to Google for all the contents.