I worked in IT customer service for 2 years, so a lot of the content here was already very familiar to me. The course touches on all important aspects of IT that a novice should know. I highly recommend this course to everyone

Course was great, I enjoyed it! The only thing I would change is to be able to have the ability to download the supplemental readings from the course page instead of having to open another tab and bookmark the page or website.

I have learnt a lot from this great course. Anything from life lessons to IT information that I can apply to the future, this whole course has made my outlook positivity different on life and has inspired growth into my brain.

What I appreciate this course is the fact that there were some things that I had forgotten, but with this class, I remembered. Plus, learning some basic Linux. So I am looking forward to the next courses that I will be taking.

The structure and content of this course is amazing. You get to learn at a considerable pace and its entry level is very low such that anyone who is interested in IT can take up this course and gain a huge amount of knowledge.

I really love the course you will learn a lot and it will provide you not just a great learning experience but a great deal of encouragement to pursue your dreams and your goals. It was a great experience and totally worth it.

Great course for a beginner, gives a hands-on approach and just enough information to get started.

Must try methods at home and repeat in-order to grasp the working methodology.

Indeed donates vital knowledge for the Comptia A+.

I am totally satisfied with this course and how the tutor explained the lesson. The instant quiz which comes while watching the video is so useful to understand and remember the term in the future. So I rate this course 5/5 :)

Recomendable totalmente, si estas en blanco, es una gran opción; si tienes conocimientos previos te ayudará a reforzarlos y si tienes conocimientos avanzados, te enseñará una manera de enseñar y explicar procesos tecnológicos.

This is a wonderful IT course, I have enjoyed this course very much and it's full of struggle interesting and informative course through Coursera and thanks to Google for this amazing opportunity and also thankful to Coursera.

All the class session are great, and most importantly the instructors are superb and communicate every clearly for anyone to understand. I love this course and it has create the foundation of my goal in becoming an IT engineer

Wow !! this is my first step to this journey .I had fun and i loved it .I will take more classes .

I would like to thank the people that created this platform and all the instructors .Oh my god !! instructors you re marvelous .

Great course, highly recommend for people new in the field like Me. I hope to be a success story so I can also share my experience. Excellent and enthusiastic group of teacher who motivate you on wanted to learn more and more.

This course provides an excellent opportunity for anyone interested. I believe that even if an individual did not pursue a career in IT that they would be able to find some practical use for the information learned elsewhere.

This course was very well organized and presented. More certificate courses like this need to be offered by other companies out there! Looking forward to finishing my other courses to earn my Google Professional IT Certificate

This was a wonderful course to begin with. I am a computer/technology hobbyist and loved the history lessons. I was particularly interested in the TCP/IP 5-layer model. I finally know what all of those abbreviations stand for!

Great beginners course! Or in my case a great second step in a long forgotten path. Easy to follow instructions and would recommend to friends that might want to give the IT field another shot. So far a very great experience.

I enjoyed all the modules in the course. And the lecture videos and overall study content were quite informative and easy to navigate around. The was not a dull moment during the time I spent learning the fundamentals in IT.

This course is really helpful especially in my case im not a tech person. But with this course i learn a lot. thank you to all my instructors/ prof. I really recommend Coursera for those who want to explore more learnings..

I learned many things in this course specially in troubleshooting and tips in providing good customer service to clients. I hope my pending financial aid for the next course will be approved to continue my learning. Thank you

I love the course, the first 2 weeks were easy because I already have some knowledge but then it got challenging and I loved that. I enjoyed the journey and learning something new. I am extremely excited for this new journey.

I really enjoyed this course it opened my eye's to the future, I'm 54 and never really knew what I wanted to do. But now i can see myself in a support role, with the support of God and my wife. I can't wait to see whats next.

This is a great course. I am so glad that this course can let me learn at my own pace because I want to earn this certification so bad to really be proud of my self in achieving who I always waned to be. Thank you Coursera.

It is very nice to start from the basic, for me as a new to the IT world , I found it fun and useful, looking forward to learn more and get a great opportunity to get a nice job which also probably will teach me more and more

Every thing is perfectly designed the only thing which I don't like is the windows VM machine service either it has to be stopped or improve performance it waste my lots of time in performing tasks due to very poor slow speed