What a great and fun course. All the different people giving the lectures keep things simple and keep you engaged. I highly recommend this certificate program to anyone interested in an IT role. This is a great place to start.

I enjoyed the Technical Support Fundamentals class. The class helped me to expand my knowledge on topics I did not know and confirmed what I did. I am looking forward to the next phase in my learning and obtaining certifications!

This course made many things clear to me on how stuff works around IT. I loved the instructors , their personal experiences and their teaching. I hope this course remains a starting step for everyone who wants to get a Job in IT.

Bianca Cortes Miro · a few seconds ago

This course is a must before you take any decision to pursue a career as an IT Support Specialist. My experiences with this course have been a amazing. Education is always a great experience.

This course is absolutely useful to me in increasing my knowledge and interest about IT industry. I got to learn here what actually IT support specialist does and what is the basic knowledge needed to get myself at that position.

Some of what I learned was a refresher from a computer class I took over 20 years ago. I enjoyed learning about the networking component's that I took for granted running in the background. I am excited to continue my learning.

Highly informative, very educational. I'm a seasoned IT professional, but I still learned a lot from the course. Effective learning is about being humble enough to admit that you know nothing, this course drives that adage home.

This course is awesome! very well explain it, all the instructor excellent, the Coursera platform is being very well designed! I will definitely take advance of all the Coursera options to keep growing in the this amazing field

Instructors are very clear and provide an easy learning environment, the instructors pace while explaining and giving instructions are spot on. Perfect for anyone that's beginning their learning in Technical Support Fundamentals.

Excellent course with basic knowledge of IT for everyone, it helped me to understand a lot more about how things work in the IT world and it also improved personal skills with the practical experience in the labs. It was awesome!

A great intro to start out the 6 course certificate. Material was broken up into small sections that were easy to understand and simple to review when I needed to go back and relearn something. Looking forward to the next course.

Teaches you fundamentals in such an easy to follow way that even those with no experience and understand and grasp. as well as skills needed to land a job in the field like soft skills, resumes, and technical interview examples.

I really enjoyed this first course in Google IT. I had hard time while doing labs because of my old windows computer that's what I thought but, I think I did not follow the right path doing certain things I was supposed to do.

Extremely helpful and concise. I felt I could understand and participate in the right places. I did reach an issue where one of my first practice quizzes was in a different language and I could not take it for a couple of weeks.

It has covered topics that were skipped in my search of Performance and getting the most out of the current Work environment. It is the first of many Courses I recommend to all ICT Pioneers.

Thanks and See You in another Session.

Thanks to Google Coursera team for organizing this course. I learnt lot of things this way and hope this program will support to enhance my growth and progress as well. And I will also able to achieve the success.

Regards,

Thanks.

Extraordinary Course with all best goggle instructors , This course has all the necessary modules along with supplementary readings .

The best introductory Google IT course .

I Love this course & also all the superb instructors .

I submit that this first course of the 5 course series in Google IT Support Specialist course has been a really really great learning experience for me and I would recommend it to anyone who wants to begin a career in IT Support

It was very rewarding. All the basics are taught well in short videos and it was very easy to understand. There are even notes that can be taken from the video so that that you can refer in case you missed what they were saying.

This was a great introduction to tech support course. I've been self-studying for a year. This course help me plug in some areas I missed or didn't fully understand. I enjoyed it and now making it a requirement for my teenagers.

The course provides a good knowledge for anyone that wants to begin a career in IT support in a simplify and easy to understand approach. It provides real live scenario to help students better appreciate the various IT concepts.

its a good course and just need to follow the instructions on the lab. it is easy to understand and learn from professionals and I really recommend the customer service if anyone needs help. The customer service is very helpful.

This course is great. Excited to see what's inside in the other courses of this specialization. Lot more details of fundamentals was given in this course. You can't miss it. Thank you for making this professional specialization.

The method used in the course was very distinctive, and I really enjoyed every lesson. There were some issues sometimes, but solving them did not take much time. Looking forward to benefiting what I have learned from the course.

Todo el contenido es de gran utilidad y es muy bueno para gente que quiere empezar en el area de TI. Para gente que ya tenga conocimientos en TI ayuda mucho para refrescar todos los datos y conocimientos que ya debemos de saber.