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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,415 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JM

Feb 14, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

SA

Jan 19, 2021

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am excite to start the next course!

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6176 - 6200 of 10,000 Reviews for Technical Support Fundamentals

By Mahmoud E

Jul 9, 2021

It's Really Enjoyable To Fill Our Knowledge With What We Miss And This Course Helped Me .Thank You Google . Thank You Coursera

By Keran N R

Jul 9, 2021

Really Awsome ...Well explain it goes directly to your mind...awsome teachers...you have to put effort on your side of course.

By Marco E

Jun 24, 2021

I enjoyed the pacing and information. This feels like a great start in understanding the foundation of working a career in IT.

By Sunirnoy S

Jun 17, 2021

Loved the way of teaching...If you are new in this course I would recommend you to take this without giving any second thought

By SameeraNext_GEN

Jun 2, 2021

Exactly it's a real and genuine experiance who wants to take that IT field. Many thanks Google and Coursera.

By Chinagorom M N

Jun 1, 2021

I have really learned a lot; I have found something quite interesting to pursue and I'm really ready to learn more. Thank you.

By David A G

May 17, 2021

Great course at teaching fundamentals and computer concepts with IT professionals interactive videos with nice review quizzes.

By Jorge A R C

Mar 26, 2021

Excelente contenido del curso, facil para quienes comienzan y entendible para quienes ya tenemos algo de tiempo en la carrera.

By Dzifa A

Mar 17, 2021

Technical Support Fundamentals has opened my eyes to the numerous opportunities in IT. And I'm ready to pursue a career in IT.

By Derwi R N

Mar 12, 2021

I am very happy to be able to study the Technical Support Fundamentals course because the material explained is very detailed.

By Marcel O

Mar 1, 2021

I am grateful to have taken this course. the course contents are easy to understand and the educators are so great! Thank you!

By Akshay K

Feb 17, 2021

It was so amazing learning from Coursera. All things are easy setup and I really gained so much of knowledge from this course.

By Harsh K

Jan 31, 2021

really great lectures for a person looking to get knowledge about computer and its working from the scrap to its basic levels.

By betty l

Jan 23, 2021

as a person with no IT history, and coming from the fitness background. It was relatively easy to grasp thee ideas and topics.

By ACHU J A

Jan 21, 2021

Great course for beginners. Not too difficult to understand. Students need to work extra hard to understand some of the areas,

By Madan L

Jan 10, 2021

This course was incredibly amazing designed by great technology enthusiasts. It was helpful for beginners as well for experts.

By Uchechi E

Jan 8, 2021

As a novice in IT, the videos and especially the hands on project increased my hunger to know more about IT. I really love it.

By José R

Jan 5, 2021

Excelente pude aprender muchas cosas que no sabia y ponerlas en practica ya que me faltaba un recordatorio sobre lo aprendido.

By Mamadou D

Dec 26, 2020

Very good and detailed courses .Easy to understand and the presenter's showed knowledge and dedication they are very inspiring

By Alfredo G J

Dec 25, 2020

Very interesting coursework and use of the very basic functions of Information Technology in a way that is easy to comprehend.

By Michael J

Dec 23, 2020

The Google IT program is very good and I would encourage other persons to get involve because it would be beneficial for them.

By Jewell G

Nov 10, 2020

I enjoyed all of the content of Technical Support Fundamentals. I have a sense of accomplishment and motivated to learn more.

By dennie a

Oct 31, 2020

This is a good course for both beginners, and and those who want to get back into IT, but need their skills updated/refreshed.

By Aziza C

Oct 29, 2020

A good beginner course, but a little out of date. It corrects the information but it is a bit tedious getting the corrections.

By Manuel A S A

Oct 22, 2020

Gracias a esta curso pude comprender el gran alcance que tiene esta área y que de cierta manera no estaba viendo como tal así.