it help you to get to know how the computer work, understand the computer component and all you need to start IT Support role.

This was completely enjoyable. It was direct and to the point. The layout was great.

Great Job in putting this course together.

The introduction course was well laid out and they had step by step instructions to help our life easier to complete the tasks

Perfeito para iniciantes em TI. Mesmo sabendo alguns dos conceitos, pude aprender, relembrar e reforçar o que já tinha comigo.

This course was very good and it gave me a very good basic understanding of tech support fundamentals. I found it very useful.

I really like how this course is structured, and I am excited to see what new information I can learn in the upcoming Courses!

I learned a lot of interesting information in this course.

Some of it, I was able to immediately apply to make my life better.

I learned a lot during this course. Especially helpful was the efficient way the instructors provided the Binary information.

This course was very educational and challenging. I am excited to start the next course of the IT Support Certificate Program.

The Course that opens the door for the new world (Technology). The complex problems are explained through real life scenarios.

Very cool introductory course! You get a great overview. It leaves you hungry for more. Life is a continious path of learning.

It was a nice intro to tech support and I am nothing but excited to continue on with this course and learn more from coursera!

I liked really to much to learn everything included in this course. It is really very much helpful to IT support professional.

This first course did an amazing job at briefly explaining all of the important roles that one will take when in the IT field.

Great for beginners to learn. Easy to grasp and pay attention to. The hands on learning makes the experience engaging and fun.

I like the style of the teaching, cause I'm 46yrs now a bit slow in learning, but google is giving us an opportunity to learn.

It's so much fun and informative. Very clear and understandable. I am no longer as intimidated that it may be too much for me.

Great Course, fantastic setup and use of technology. I highly recommend this to anyone wanting to expand their knowledge base.

Its a little on the easy side. Not a ton of information that is new but it does set the groundwork for the rest of the course.

This is a perfect start for those beginners in the IT Field. Being able to receive a basic idea for each major area is a plus.

Wonderful platform and proud of the Coursera and Google names. This course has improved my confidence as well as my knowledge.

This is a great high level course. I would strongly suggest it to all people that are thinking about going into the IT field.

Great course. The material was presented well and was easy to understand.

I'm looking forward to continuing the specialization.

In this course, you will learn a lot about IT if you want to land a job in the IT industry. It can help you with this course.

I said thank you so much. I learn IT by my interest. Very helpful classes. I will go the next. I am trying to find a job too.