JM
Feb 14, 2018
Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.
SA
Jan 19, 2021
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am excite to start the next course!
By Katarzyna J B
•Sep 14, 2022
A great intro! It really helped me build a strong foundation in different parts of IT, and I cannot wait to dive into more.
By Bakilis N
•Jul 24, 2022
The course has so much useful informations and trainings about IT even if it is at the beginning,curious to know further...
By Renee H
•May 18, 2022
This was a very interesting start to this course. The information was not hard to understand even for begginers. Great job!
By Siraj E A
•Apr 11, 2022
it was fun do take the course actully it was easy for me becaause i already know those information but i neeeded the cert.
By Matthew w C
•Mar 22, 2022
The video presentations are clear and precise and well done. Course material was well put together and was easily explained.
By Robinson R
•Sep 4, 2021
Very systematic instructions by Google Professionals. I gained a lot. I Recommend this course. Thank you Corsera and Google.
By Jennel K
•Sep 1, 2021
I was a great learning experience as i acquire knowledge ,now that i have a better understanding of information technology.
By Mohamed A
•Jul 19, 2021
This course is so good for the people with no previos knowledge in the field, and also is so fun for people with knowledge!
By Jesus H O
•May 13, 2021
El curso es excelente, detalla muy bien todo lo que uno encuentra día a día en el campo de las tecnologías de la información
By Jason C
•May 9, 2021
I some of the supplemental readings earlier on weren't Wikipedia articles . It made it confusing what part I should focus on
By Robert M
•Apr 29, 2021
It was very user friendly and encouraged me to want to know more. I became less afraid of tech and want to know and do more.
By Bengula J
•Apr 24, 2021
Thanks to the commonwealth of learning, Google, and Coursera for putting up this practical and insightful IT support course.
By Jessica T
•Apr 7, 2021
Very good course for entry level knowledge of IT fundamentals. Would recommend to anyone looking to learn more regarding IT.
By Megan S
•Mar 22, 2021
I enjoyed this course however, I'm not sure what happened on my quiz. I don't think all the numbers in the chart were there.
By Andrew S
•Mar 19, 2021
I learned a ton! Very good introduction to the IT world and left me excited to learn more through the rest of the 5 courses.
By NOVITA A
•Feb 23, 2021
good course. just in one course i can learn about troubleshooting, customer service, software hardware, networking and etc.
By Hardik Z
•Jan 31, 2021
One of the Best course !! It starts from scratch for students to learn every fundamental that they need to use in Daily life
By Kenxy V
•Dec 26, 2020
This training is really great. The facilitators messages about their endeavor into IT is highly overwhelming and propelling.
By john r
•Dec 18, 2020
I really enjoyed this course content and all of the instructors, it made me want to keep going and finish the whole program.
By Farina J G
•Dec 4, 2020
Un curso maravilloso! Da información actualizada con contenidos fáciles de aprender y reforzados con evaluaciones sumativas.
By Nadini R
•Oct 27, 2020
This course is great..I am looking forward to do other courses as well.
Thank you Google and all the instructors taught us..
By C. S
•Sep 24, 2020
Great for a refresher and if you berely getting your feet wet it gives you more than enough information to get you going. :)
By Latifat L
•Aug 17, 2020
I really learnt what I used to think was difficult. All thanks to Coursera for giving me the previlege to acquire new skills
By Adamu s
•Aug 9, 2020
The is very interesting,I enjoyed every session of the course. I can get a certificate for the technical support fundamental
By Deleted A
•Jul 28, 2020
Its was a convenient way to learn tech support. I feel like I gained much knowledge without stessing myself over. I tried IT