Great course for learning the fundamentals, a little long on the personal stories of each individual, but to each their own.

At this point I feel as though this course was a good overview of things to come. I look forward to the rest of the course.

Knowing the fundamentals of IT is really crucial. I 've learned lots of things that I was confused about. Thank you Google.

"I am very satisfied with this course; I have learned a lot, and I hope that future courses will be equally helpful to me."

If you need to know how IT works in day to day life and get necessary skills needed for IT Support I recommend this course.

I had a great time learning from all of the instructors in this course. I look forward to completing the remaining courses.

Very comprehensive and easy to understand contents are provided in this course. I really thank Google for this opportunity.

I am so delighted about this knowledge nd i can't wait to use this skill to improve and make a difference in the IT world.

I learned so many things from this course, also I upgrading my skill through this IT support fundamental. Thanks to Google.

I am very satisfied with this course. It really helped me understand IT world better. Looking forward for the next courses.

I have learned. a lot on this course, thank you google , great job, keep up teaching new generation of IT Support...thanks.

Great starting point for those looking to start a career in IT Support. This course will give you a very solid foundation.

I learned so much. I had only the most basic understanding of IT, and now I am confident that I can answer basic questions.

Exciting, educative, i as suprised that the classes got practical as well . i.e. assembling a system unit, that was amazing

Highly recommended the course to IT field interrested personnel irrspective of their academic or professional backgrounds.

A good mix between refreshing of the base concepts and interview/customer support skills, even for those who already know.

This course provides very details about technical and a lot of really useful advice for trouble shooting in the real life.

great course prefer everyone to take it, because it gives alot of information to new comes who doesn't have any background

The course was very well explained thank you to all the Google Experts that gave a helping hand. Thank you again so much .

highly educative and easy to understand lectures, I am so happy obtaining my certificate in Technical Support Fundamentals.

Great introductory course. Presentations are well organized and beautifully explained. Can't wait to continue on this path.

Its a great introduction to the I.T field, for those who are unaware of the internals and externals of the computing world.

This was a good layout of the fundamentals of Technical Support. Now I'm excited to get into the deeper technical support.

I found it interesting, the last part of how we can interact with the user. We definitely need a lot of patience sometimes.

Very accessible information. Well suited to working parents who don't have big blocks of time to sit at a device and work.