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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,415 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JM

Feb 14, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

SA

Jan 19, 2021

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am excite to start the next course!

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6326 - 6350 of 10,000 Reviews for Technical Support Fundamentals

By Jebora B

Jul 28, 2020

This is the first step but not the last step in advancing my skills and knowledge this was a good beginner course thank you.

By Jigme W

Jul 24, 2020

I learned a lot beyond my expectation. Thank you all to all lectures of Technical Support Fundamentals.

Thank you once again.

By Thainara G d A

Jul 20, 2020

O curso é ótimo !! E o certificado pelo Google tem uma grande importância nas seleções para o mercado de trabalho.

Obrigada.

By qasim s

Jul 10, 2020

this course is awesome. i highly recommend it for beginners who are dreaming about it field as a first place to get started.

By Kele M

Jun 26, 2020

This taught me a lot I didn't know that much about computers. I'm always looking forward to learning new things and growing.

By sanjay T h 8 d

Jun 24, 2020

I learned so much information about it software and hard ware and operating systems and much more thank you so much coursera

By Wendy Y

Jun 9, 2020

I have learned so much and I feel like I am learning a secret skill. I am really enjoying myself. I cannot wait to continue.

By MD F H

Jun 8, 2020

Passionate about IT this course understand me to learn more about Techical support fundamental, Thank you Google & coursera.

By Mauliola W

Jun 4, 2020

Absolutely a great learning tool! Wonderful content that has inspired me to learn more and want to keep learning! Thank you!

By Eric O C

Apr 27, 2020

Very well explained videos. The way that this course is narrated is very interesting. I never I felt bored threw the course.

By Jim H

Apr 2, 2020

Excellent introduction to IT-related systems. This is an especially great course for those completely new to IT like myself.

By Giancarlo O

Mar 25, 2020

This is a fun course. Even though I know most of the things discussed here but it gave a new perspective to a lot of things.

By chetan s

Feb 17, 2020

its been a wonderful experience in learning this course thank you for giving this valuble opertunity in learning this course

By MOHAMMED A

Feb 16, 2020

Difficult to understand at first, especially Linux

But with constant attempts, this was successfully accomplished

thank you

By Edgar A H R

Feb 15, 2020

Muy buen curso fue entretenido tuve algunas pequeñas dificultades pero nada que no se pueda solucionar excelente informacion

By Thomas R P

Jan 26, 2020

Great start for anyone looking to learn more about the IT world. This course is what I'm gonna start recommending to people.

By Christopher T

Jan 21, 2020

Awesome course! Very good intro for people that need to learn the basics, or like myself need to touch up on certain aspects

By Kabiru S

Nov 18, 2019

This was an incredible experience that has inspired me to want to dive in and do more! Thank you Google, Thank you coursera!

By Ana J C

Sep 19, 2019

I really enjoyed having done the first module, but I learned a lot from computer history and how to act when I suppose in IT

By Kaleimamahu G

Aug 25, 2019

An easy course and a ice breaker for anyone interested in Tech. Good luck to all of those who take the course in the future.

By ShUbHaM P

Aug 19, 2019

It was awesome . The lecturers were so friendly and it was like so helpful for me . There are no words to express my words .

By Eduardo L

Mar 22, 2019

I learned a lot from this first course. Even tough the course got me frustrated in certain sections I found it very helpful!

By Clinton B S

Oct 1, 2018

Well done. Easy to understand and navigate. I especially like that I can go from laptop to mobile and continue my lessons.

By Carla C

Aug 31, 2018

Great learning structure - videos, extra readings, quizzes, discussions, assignments, etc. Easy to understand yet formative.

By Araz F

Mar 7, 2018

Was very well done. Videos were very descriptive with great speakers. Looking forward to finish and start a new career path!