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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,415 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JM

Feb 14, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

SA

Jan 19, 2021

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am excite to start the next course!

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6451 - 6475 of 10,000 Reviews for Technical Support Fundamentals

By Francis P

Apr 4, 2021

Its the first training course that i saw that dealt with difficult situations not just the technical aspect of IT support.

By Emmanuel E

Mar 15, 2021

Learnt a lot about what computers are, how they came about and what or how far they can go in helping with our daily lives

By Refilwe B

Mar 14, 2021

great experience i would like to continue with the IT course and am looking forward to working as a IT support specialist.

By Deleted A

Mar 9, 2021

I Love this course. Very good instructors and experienced too. They really did well in explaining and passing on knowledge

By BLADIMIR D

Feb 28, 2021

i found the explanations very easy to understand, it made me even more interested in learning and exited about the future.

By Rawiah I M

Feb 9, 2021

It was great course , i never thought i would learn this amount of things from it.. we do really appreciate this hard work

By Ivony A

Feb 3, 2021

This was just what it said it was a technical Support Fundamental course. I learned a lot and greatly enjoyed the process.

By Michael M

Jan 25, 2021

Excellent introduction into IT, especially for someone whose forgotten a lot or never learned much about it to begin with.

By Irfan H

Dec 29, 2020

Its a beaning level course and help a lot of learn for new things. I am thankful coursera for this offer of certification.

By Oriyomi L A

Dec 4, 2020

The Course is very ok. It is also a very good start for anybody that requires fundamental skill in Information Technology.

By Kalani D

Nov 5, 2020

I enjoyed this very much, because it helped me to put many of the pieces I've known together in an efficient way. Thanks.

By Jose C (

Nov 3, 2020

Excellent course, I really love that I could learn a lot of things in the IT field and I can apply them to my current job

By APPULAL P S

Oct 20, 2020

The course is highly recommended, mainly because it's so informative and will gain additional skills for an IT job seeker.

By Juan R N I

Oct 5, 2020

It was very informative, and easy to understand. I would highly recommend this to anyone wanting to get into the IT field.

By BRAULIO M V

Aug 12, 2020

Increible este curso. Me dió el ánimo para seguir adelante con los otros cursos. Mi sueño es trabajar algun dia en Google.

By Alejandro O G

Aug 11, 2020

Amazing experience. All the concepts are introduced in an easy to grasp manner and has prompted my deeper interest for IT.

By Jacob S

Aug 6, 2020

A good overview of the basics. Nothing too difficult, but all pretty necessary stuff for building a foundation to work on.

By Adeola O

Jul 19, 2020

I enjoy very bit of the course. For a starter, this is a great way to start for detailed explanation of fundamentals of IT

By MEHUL G

Jul 12, 2020

Awesome course by Google and Coursera. I congratulate Them for this course help student to ace in the field of Technology.

By José A U G

Jul 7, 2020

Muchas gracias por darnos la posibilidad de potenciar nuestros intereses profesionales y poder seguir creciendo día a día.

By Seán D F

Jul 3, 2020

Very well laid out and explained. Very helpful and informative. Nice labs and good content to walk you through everything.

By Robert S

Jun 1, 2020

It was really helpful and I learnt a lot, the course gave me the urge of wanting to learn even more about the IT industry.

By Keoma B

May 5, 2020

This course was taught in such a way that it was not difficult to grasp even some of the more complex concepts. -Thank you

By Deleted A

May 3, 2020

The labs kept me engaged with the course and having both the visual and hands on experience helped me complete this course

By Saied

Apr 7, 2020

This course was terrific, one of the best courses that I have passed until now. The Lecturers are brilliant in their work.