JM
Feb 14, 2018
Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.
SA
Jan 19, 2021
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am excite to start the next course!
By John P C
•Oct 12, 2022
That is too much that I have learned. Thanks to the knowledge and learnings Google team, that was an awesome experience!
By Mohamed M
•Sep 24, 2022
This course makes you want to persue career in IT support field and be helping hand to your fellow coworkers or students
By Kevin K
•Sep 15, 2022
Hiighly instructive. Helps you easily comprehend things you may already know, but not as comprehensively as you thought.
By Chinmay P
•Sep 12, 2022
Really good course for beginners who want to eanter into IT as a fresher. Or someone who wants to switch working into IT
By Jason T
•Jun 24, 2022
verify informative would highly recommend, touches on all points from the job to customer service, interviews very cool!!
By Michael S
•Jun 19, 2022
Overall a great starting course to get the fundimentals of computer knowledge and a base for work in the tecnical fields.
By Aliya J
•May 30, 2022
This course was very informative and as a mother of 8 gave me the flexibility I needed to complete it. Thank You Google!
By sunday i ( s
•May 3, 2022
i really enjoyed the course especially that of networking and am greatful to coursera and google for making this platform
By Jesse W
•Apr 8, 2022
Very indepth . It took me from almost zero knowledg to an understanding of the fundementals in a very understandable way.
By M I
•Apr 1, 2022
Ich habe die notwendigen Informationen zum IT-Support erhalten. Es gab auch gute Informationen zu Vorstellungsgesprächen.
By Shaharuddin M S
•Sep 28, 2021
This is my first course and it take me a while to complete but I did it. Thank you Coursera & Google for the awesome job.
By Schi-baba W
•Sep 21, 2021
This is a very well thought out course and is of immense value. All the concepts were thought well, delivery was awesome.
By Wenqi, Z
•Sep 10, 2021
Easy to learn and very pragmatic! I love the courses and teachers. Thanks for providing 'Technical Support Fundamentals'.
By Kool k
•Jul 29, 2021
Great course now i learn so many new ways of even helping people fixing their problem in which i learn from this cours
By Parker
•Jul 22, 2021
Really enjoyed and actually learned new things. Especially when it came to Binary and Linux! Never had done those before!
By M_ A
•Jul 14, 2021
This course help me to understand the fundamentals of IT it's really helpful especially if you want to start from scratch
By Meghna j
•Jul 7, 2021
it was a great opportunity for me to learn from technicall experts . i would like to thank all mentors during this course
By Deleted A
•May 25, 2021
For the most part, this course was fairly straight forward. This was actually a nice review of what I learned in college.
By Kay
•Apr 30, 2021
Good introduction to the role of technical support. Good starting point for someone looking to start their career in IT.
By Badri A
•Apr 7, 2021
i believe this course is good showing kinds of IT career you could specialize and it also gives you basic knowledge of IT
By Benjamin S
•Feb 10, 2021
Loved the way the tutors were able to connect with me and help me understand the different concepts in technical support.
By FAZAL A M U
•Feb 4, 2021
This course was beyond my expectations. I like how humble and patients were the instructors, I learnt a lot of new stuff.
By Abu b B
•Jan 6, 2021
I really enjoyed this program and i never expected to from an online class; I now see the ocean life in a whole new way.
By Ruth K
•Dec 24, 2020
Good overview of Information Technology basic information. Provides a good foundation to learn more detailed information.
By Patrick O
•Dec 14, 2020
Very good broad overview of IT concepts that doesn't assume any prior knowledge of the student while still being detailed