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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,415 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JM

Feb 14, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

SA

Jan 19, 2021

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am excite to start the next course!

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6601 - 6625 of 10,000 Reviews for Technical Support Fundamentals

By Rishi P

Aug 8, 2020

This is the best beginning anyone new to IT support could ask for. Looking forward to diving into the follow-up courses.

By Mawuli C K D

Jul 31, 2020

Very Informational. Looking forward to completing this course and welcome the world of possibilities in this IT industry

By Adrian S M

Jul 31, 2020

If you've NEVER have worked or started to look into IT, this is a very good way to start improving your knowledge from 0

By Nick H

Jul 18, 2020

Everything was presented in a way that anybody could learn. Its given me motivation to continue to learn and work at IT.

By Thilan H

Jul 16, 2020

one of the awesome online learning courses I had. I hope my other online learning course will be the same exciting ones.

By Marcus R

Jun 26, 2020

The course was very Hands-On and I received a lot of information that I feel will help me on my journey in entering I.T.

By Cristina S

Jun 16, 2020

Realmente pensé que iba a gustarme, pero de alguna manera me encantó y me atrapó y me interesa mucho seguir aprendiendo.

By kartik k

Jun 11, 2020

Improve the Id verification Process It is really a big letdown and problem for most of the people taking up this course

By Bichara S

Jun 11, 2020

Great course, all the information is concise so everybody can understand, even a person with no knowledge of technology.

By Robert M

Jun 6, 2020

Thank you for helping increase my skillset!

I knew most of this content already but I now learned how to build my own PC!

By Neha H

Jun 4, 2020

With this course, my experience has been very satisfactory. I have learned a lot and looking forward to the next module.

By Casey P

Apr 17, 2020

Really fun and engaging crash course in tech support fundamentals. I'm excited to move onto the next step with Coursera.

By Attapol K

Apr 6, 2020

I hope that this course will be more develop in my IT skill in the future. I will try to more learning in other courses.

By Deleted A

Mar 30, 2020

Very good introductory course to technical support. Well presented and organized with appropriate quizzes along the way.

By James P

Mar 17, 2020

It was very enjoyable and definitely touched on the basics that I needed to keep me interested and going in this course!

By Lauren D

Mar 12, 2020

This was a very educational experience and I am so glad I took the time to learn more about technology and how it works.

By Kevin R

Mar 9, 2020

This course was amazing! It was well paced, easy to understand, and helped bolster my confidence in learning new skills!

By Duane C

Jan 1, 2020

This program is exciting, fun and yes challenging at times. I feel my footing grow an look forward to our future growth.

By Nithin G K

Dec 2, 2019

The fundamental from a very scratch are being described here.Take this course you will definetly find it worth your fee.

By Damion B

Jun 30, 2019

Speechless, I would like to learn how to design the back-end staff like the web application and remote virtual machine.

By Deleted A

Mar 28, 2019

Very well course for the newcomers to It world.It's a little boring the presentantions from experts but very intersting.

By Rachel B

Dec 20, 2018

Very concise and inviting for all levels - either a beginning tutorial, or a quick refresher. Captivating and engaging!

By Adrian F

Aug 6, 2018

Loved the format for this course! I highly recommend taking Google's IT course compared to going to traditional college!

By Umar A B

Apr 8, 2018

one of the best and easiest way to learn about how technology evolve and how computer calculate , store and process data

By Richard W N

Mar 29, 2018

Excellent beginning course for the IT Support Professional Certification program. Good information and fantastic tools.