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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,415 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JM

Feb 14, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

SA

Jan 19, 2021

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am excite to start the next course!

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6651 - 6675 of 10,000 Reviews for Technical Support Fundamentals

By D M

Jun 19, 2021

Amazing walk through for beginners or anyone interested in learning in depth of the Computer we use today. Great Course

By Mohamed E H

Apr 27, 2021

It's an amazing course and clearly explained in detail I recommend it to anyone that he wants to start on the IT teack.

By Francis U

Apr 2, 2021

The program is wonderful. I have learn a lot about IT support, now am sure this is where my interest is, career in IT .

By Alexander W

Apr 2, 2021

Not only is this certificate super clear and concise but also very easy to complete and understand the course material.

By Hussein I

Mar 17, 2021

This module is really amazing, I can explore information technology well. hopefully it can be useful in its application

By Mark A

Mar 1, 2021

The technical support fundamentals really helped me understand more IT support and all the elements associated with it.

By SANDI S H T

Mar 1, 2021

I love this course, So thankful for Google and Coursera forgive me the challenge to participated in this amazing Course

By Jorge A

Feb 17, 2021

I like the great extent of material all presenter provided. I also liked their personal experiences. Thanks for sharing

By Gabriel O

Jan 25, 2021

It is interesting experience i enjoy the way the facilitator took each course module. Thanks for this great experience

By Alexis R

Dec 19, 2020

This is a great course. It's broken down so that it is easy to understand. The videos included are not too long either.

By Miles S

Dec 18, 2020

I really enjoyed this first course. It has already taught me a great deal and I look forward to seeing what is to come.

By Junio C

Dec 10, 2020

Foi muito bom o curso, aprendi muitas coisas que vou levar comigo para onde eu for, ganhei uma experiência maravilhosa.

By SeanYe

Dec 9, 2020

very knowledgeable teachers.. lots of information delivered quickly but the stress was eased by the easy going teachers

By Tural M

Nov 24, 2020

While packing a lot of info in short videos, everything is explained efficiently and easily so everyone can understand.

By Maria E

Nov 22, 2020

Excellent course to introduce the fundamentals of IT Support work to help you on a new journey through the world of IT.

By Diego A

Nov 15, 2020

Excellent. I learned many things and was surprised by others. I really want to continue improving myself in IT support.

By Evelyn M

Nov 7, 2020

This is a very good introduction to the computer. Its much easier to now understand the different aspects of computers

By Pamela M

Nov 2, 2020

very nice course for people that has absolutely no idea about computers, very well made and the teachers are very nice.

By Buğra A

Oct 14, 2020

I am so happy that I completed first part of this course. Because my teachers work in Google :) It gives me confidence.

By Deleted A

Oct 4, 2020

I must say this course was quite informative, fun and worthwhile! It was easy to follow and I have come away enriched.

By Akkala A

Sep 25, 2020

It is really helping for the ongoing students who aspire to become IT specialists and also to those who seek knowledge.

By Chris W

Sep 8, 2020

This course is fun and super informative so far. I didn't realize how much I actually knew about the subject until now.

By رامى ا

Sep 7, 2020

سعيد جداً بحصولي علي هذه الشهادة وفخورجداً

اعترف انني واجهتني بعض المشاكل لكن الاجتهاد والمراجعة هي السبيل لنيل الشهادة

By Alex M

Aug 31, 2020

This course was extremely helpful! It's a great way to introduce the fundamentals of technology. I highly recommend it!

By DrG

Aug 31, 2020

Definitely worth the time and effort for anyone interested in learning more about IT. Looking forward to learning more.