Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

Filter by:

9951 - 9975 of 10,000 Reviews for Technical Support Fundamentals

By Angela i U

May 20, 2022

This was interesting, informative and worked at the right pace and depth of content.

By Dyan V

May 14, 2022

A very informative course for begineers & for any tech people in need of refreshers.

By Gurpal S G

May 11, 2022

Really good course for IT, really useful and good. Great for problem solving too!!!

By Alberto C

May 10, 2022

From basics to medium about of concepts of IT Support, I'd very recomend this course

By Jason “ E

Apr 27, 2022

It was a very fun and easy to understand course, I appreciate it and learned a lot!

By SHYAM K V K

Apr 18, 2022

The way of presentation and details are easy for understanding each points detailed.

By Angela M

Jan 7, 2022

This course was very inforative and helpful if you are just getting in to computers.

By Ashwani g

Dec 30, 2021

this course provides all the basic knowledge of computer fully.it also easy to learn

By Carol M C

Dec 26, 2021

Great Course . Easy to understand delivery and I enjoyed the lab part of this course

By Joseline T

Nov 15, 2021

This was fun and I am glad people can go at their own pace to get their certificate.

By Samuel W J

Oct 26, 2021

I really enjoyed this introduction. It was fun and challenging, but not impossible.

By Shaheen M

Oct 24, 2021

This is a very very good course. I learn a lot. Thank you Google Thank you Coursera.

By Kris J

Oct 22, 2021

Excellent for the fundamentals. Covers the basics in a very easy to understand way.

By Rodger W

Oct 20, 2021

The information was very good and was easy to follow, I am so excited to lean more.

By Mariela R

Aug 17, 2021

Taking this course has opened up a world of possibilities for me in the world of IT!

By Michael B

Aug 14, 2021

The course helped me build the foundation needed to proceed to other google courses.

By Heet C

Jul 29, 2021

i never seen before this kind of course because this course is a master of knowledge

By Carmen d W

Jul 24, 2021

I absolutely LOVED this course! I learnt so much more than I expected to. Thank you.

By Rochelle B

Jul 9, 2021

I learned so much! it was a very pleasurable experience. Extremeluy proud of myself

By Mohamed

Jul 7, 2021

This course is very useful for people who do not have any knowledge in the IT field.

By Cereson E

Jun 24, 2021

Great Course for people who wants to learn and start their path as an IT specialist.

By Tom L

Jun 13, 2021

Very helpful, especially the troubleshooting section. Creative way of learning too!

By John ( M

May 25, 2021

I think it is great that you go over problem solving skills and interviewing skills.

By Deleted A

May 20, 2021

improving my skills and knowledge good learning things very useful..

thank you google

By Botwey M A K

May 15, 2021

I recommend this course to any person who wants to enhance his or her career in I,T.