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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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9901 - 9925 of 10,000 Reviews for Technical Support Fundamentals

By Jennifer T

Jul 5, 2020

Its amazing! The way the content is presented definitely fits into my learning style.

By zeethio l

Jun 20, 2020

i am so happy taking this courses because it is helping me know what help support is.

By H S S

Jun 19, 2020

This course was very informative and gave us a practical experience of few scenarios.

By Ryan S

Jun 6, 2020

Phonomenal introduction to the world of IT in a very easy to understnad presentation.

By Swarnika s

Jun 4, 2020

good to learn a google technical support fundamentals.Thankyou to google and coursera

By dev s

May 13, 2020

course is good but my name on certificate is shown wrong its a great course plz do it

By Ricardo J V

May 4, 2020

Really great introduction course in understanding Information Technology Fundamentals

By Pola H

Apr 30, 2020

very good start for anyone who does not know what a computer is and how to operate it

By Adam F

Apr 6, 2020

Great course I learned a lot and I am not stopping here I going further in my studies

By Gaele T

Apr 3, 2020

Definitely learned a lot about fundamentals in IT. Looking forward to the next course

By Wade H

Mar 29, 2020

Excellent class. Well done video and questions on quizzes. Great interactive content.

By Emmanuel O D

Feb 27, 2020

This course was really helpful and I am encouraged to do course 2. Thank you, Google!

By Jeffrey T

Feb 19, 2020

Amazing course! I love how interactive and hands on the materials in this course are.

By Diana R

Feb 18, 2020

I am happy i toke this course it help me understand the fundamentals of the IT world.

By Tammy M D

Jan 25, 2020

Excellent presentation and introductory into the course. I'm excited to learn more!

By Felicia D

Nov 10, 2019

I am so proud to have completed this part of the course! I am ready to move forward!

By Les S

Oct 17, 2019

A great introduction course that is easy to follow. The practical labs are very good.

By Manuel P "

Feb 11, 2019

A lot of information very fast. But it makes the course feel ultra legit. Good stuff!

By Abbey B

Aug 8, 2018

So far the course is great. The Qwiklabs can be a difficult at times, but keep going!

By Mario C

Jun 27, 2018

Excellent class would definitely recommend to anyone interested in learning about IT.

By Jonathan P

Jun 16, 2018

This course exceeded my expectations, impressively produced and informative material!

By James M

Jun 6, 2018

I learned a lot the material was comprehensive but not over the top with information.

By Kevin L H

Mar 20, 2018

Great course finished at my own pace and wasn't panicked about deadlines or due dates

By Sidharth K P

Feb 3, 2018

I am grateful to have such mentors who made my learning innovative and fun. Thank You

By Abishek D

Jan 29, 2018

Great course and a great teaching team that strive to teach you all the basics of IT.