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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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9926 - 9950 of 10,000 Reviews for Technical Support Fundamentals

By Jan S

May 23, 2024

Very informational and straightforward. It covers the foundation of what IT entails.

By Mieshia H

Apr 1, 2024

I've learned things about computers, and how they operate that I didn't know before.

By Mirwais M

Dec 7, 2023

It's very usefull, I recommend everybody who wants to learn IT, it's the best course

By Jorie Y

Sep 13, 2023

Thank you for the very informative and helpful content of this course. Very awesome!

By Nate J

Sep 6, 2023

I would DEFINITELY recommend this course to anyone who knows little to know about IT

By Manuel Z

Sep 5, 2023

excellent teachers and information, im system technician i refresh a lot information

By Muhammad A

Sep 3, 2023

I learnt lot of things about softwares/hardware/OS/customer support and lot of more.

By Deleted A

Aug 31, 2023

Loved it very informative and appreciate the interview process and resume templates

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By Ewuu

Jul 16, 2023

This is a full on fundamentals on everything you need to know throughout the course.

By Jose D A

Jul 11, 2023

this course made things so simple to understand and i'm so excited to complete more!

By Sanket K

Jun 4, 2023

Fantastic course, amazing practical assessments organized with the help of Qwiklabs.

By Tyler Z

May 15, 2023

Learned so much Defiantly a great start for people wanting to get in to any IT role

By UTKARSH J 2

Apr 24, 2023

The course was very fun and informative

I learned a lot

thankyou Google and Coursera

By Camyiron C

Apr 22, 2023

I love learning and have truly enjoyed the knowledge I have gained from this course.

By Abdul A

Apr 15, 2023

I have really learn a lot of IT support

the best part is doing practical with theory

By Lovelyn T

Oct 11, 2022

cours parfait et tres complet j'ai pu apprendfre sans soucis durant tout le cours.

By Riz K

Sep 23, 2022

This course covers all the IT Support fundamentals nicely. Really well put together!

By Chinenye . E

Aug 26, 2022

Very educative and interesting program. I learned a lot from the program. Thank you.

By Shak M S R

Jul 16, 2022

Tremendus job, thnaks to Google and Coursera for arranging such a supportive course.

By Michelle J

Jul 9, 2022

Very informative with a good foundation of knowledge given on the fundamentals of IT

By Hari V

Jun 19, 2022

Great to all the stuff that an IT technician do. Thank you coursera for this course.

By Natrina L

Jun 18, 2022

Don't wait to do this course you know way more than you think and it is informative!

By Caitlin W

Jun 7, 2022

Really helped me understand the scope of IT and gave me solid footing to learn more!

By Mandy W

Jun 6, 2022

I learned a great deal with this introductory course and I am excited for round two!

By Waqas A

May 30, 2022

Amazing experience of learning sooooo many technical things about windows, linux etc