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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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9876 - 9900 of 10,000 Reviews for Technical Support Fundamentals

By Xamay A

Feb 2, 2021

Good to be updated on the changes that have taken place. Top marks for the instructor

By Taalib A

Jan 11, 2021

Excellent course. I learnt so much and feel that it prepared me for a new role in IT.

By JORGE L G H

Dec 31, 2020

Definitely a course that everyone looking to start a carrier as IT Support must take.

By Dominique C

Dec 19, 2020

Great information. I really like how doing extra learning on your own was emphasized!

By Fikret C

Dec 12, 2020

Best course to get fundamentals in order to continue learning path in IT Support Role

By THOMAS J

Dec 4, 2020

Productive and make a fresher graduate industrially skilled to get a job in IT sector

By Joseph J G

Dec 3, 2020

Will teach you the fundamentals and basics that you need to know in IT and IT support

By Joao V d O A d S

Nov 18, 2020

Very instructive course and thanks to all the time you guys took to put it together !

By Charlotte H

Nov 13, 2020

I loved this beginner course! The binary explanation was the best I've heard to date!

By Bill M

Nov 6, 2020

Excellent intro course for someone who has never done a technical job professionally.

By Michael R

Oct 5, 2020

So far this was some great information and I and looking forward to keeping learning.

By Jordan W

Sep 22, 2020

Great introductory course for IT, very welcoming to newcomers from all walks of life.

By Bryan M

Sep 7, 2020

Very informative and did not have to cram so much information into your brain either.

By Jadheer A U

Sep 5, 2020

Was a big experience with Coursera to learn Technical Support Fundaments from Google.

By Sandro H d S

Sep 1, 2020

" Apenas os que desistiram guardam o sonho para o tempo de dormir" ( Valter Hugo Mãe)

By Nhan H T V

Aug 22, 2020

The course is easy to follow and provide all basic knowledge for IT Technical support

By FERNANDO S

Aug 20, 2020

is a great course i learned to love the technology and can be fun to help the people

By Shanelle M I

Aug 8, 2020

I learned alot and love this course and im hoping to put some of this learning to use

By vikash m

Aug 4, 2020

The way of teaching is best, they are covering all the content related to the course.

By Elliott M L

Aug 1, 2020

Very informative and the instructors were great and kept my attention. in the videos.

By MUNUKUTLA V

Jul 26, 2020

Thank you google for providing me a lot information feeling happy to work with google

By HIRAL

Jul 19, 2020

I am Very Satisfied to complete this course. I have learned lots of technical things.

By Rahul S

Jul 15, 2020

with too many technical terms as well as ethics, I felt so lucky to have this course!

By Luis H

Jul 13, 2020

very well explained, with very encouraging stories, the teacher are very entertaning.

By Shuaib A

Jul 12, 2020

I really enjoyed to learn this course and i will pursue this course and practice more